Shipping

Welcome to Surftattoo! We are pleased to offer free shipping on all orders to Portugal, and free delivery across Europe on purchases of €249 or more. This means you can enjoy our products without any additional shipping costs as long as your order meets this minimum requirement.

Please note that there is an exception to our free delivery policy for orders to islands. In such cases, we kindly ask you to contact us before placing your order so that we can calculate the shipping costs and provide you with a quote. This will help you make an informed decision and avoid any unexpected expenses.

For customers outside the Eurozone, please take into account the tax rules of your country. While we offer free delivery to European countries, tax regulations may differ outside of Europe. Therefore, it is important to check the applicable customs duties and taxes before placing your order. We cannot be held responsible for any additional taxes or customs fees.

Returns are accepted within 30 days of receiving your order. If you have any questions about your return, please do not hesitate to contact us and we will be happy to assist you.

We are committed to providing fast and reliable delivery. We dispatch parcels the next working day after the order is placed, ensuring that your package arrives as soon as possible. Please note that delivery times may vary depending on your location and chosen delivery method.

• Portugal: Free shipping
• Europe: Free shipping from €249
• Returns: 30 days
• International orders: Customs duties and taxes may apply

SURFTATTOO TEAM

30 days for free return

At SURFTATTOO, you can return items within 30 days of purchase, as long as they meet the following conditions:

• Unused product with original tags
• Manufacturing defects, according to warranty terms

You can choose one of the following options:

• Full refund of the product value in euros
• Exchange the item for a new one
• Store credit for a future purchase at SURFTATTOO

To request a return, email us at wetsurftattoo@gmail.com or click here.

We respond quickly unless we're sleeping or surfing

We’re here to help with any questions about orders, sizes, shipping or returns.

Address:
1 Travessa Quinta das Miras 10
Buarcos, Figueira da Foz
Portugal

Email:
wetsurftattoo@gmail.com

Phone / WhatsApp:
+351914092999

We usually respond within 24 hours on business days.