Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at wetsurftattoo@gmail.com

If your return is accepted, we’ll send you instructions on how and where to send your package and, when applicable, a return shipping label. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns of discounted items

Items purchased on sale or with a discount can be returned, but the shipping costs must be covered by the customer. In these cases, we do not provide a free return label.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, place a new order separately.